Refund policy
RETURNS + ORDER HELP
MADE-TO-ORDER + PERSONALIZED PRODUCTS
Because many products are created specifically for you, they are generally not eligible for return due to preference, sizing or a change of mind.
WE MADE A MISTAKE?
If you receive an incorrect or defective item, contact us promptly with:
- Order number
- Photos
- Description of the issue
We'll review the issue and determine the appropriate resolution.
IMPORTANT
Please review personalization information carefully before submitting your order.
Names. Dates. Photos. Spelling. All of it.